Incorporated in 1991, Royal Tools is the name which is reckoned among the prestigious traders, exporter and stockist of an assortment of products such as different types of Engineering Tools, Precision Cutting Tools, Metal Cutting Tools, Carbide Tools, Hydraulic Pipe Fitting, Seamless Pipe Fitting, Heavy Spanner Wrench, Industrial Fasteners, Thread Inserts Coil, Industrial Bearings, Industrial Valves and Oks Lubricants. We procure these products from trustworthy vendors, who follow international quality standards.

We stay abreast with the innovative technological developments and integrate them into our working system at regular intervals of time. Adoption of stringent quality norms, allow us to offer quality only to our clients. Under the profound ownership of Mr. Sandeep Shah, the company has acquired the membership of “The Engineering and Industrial Store Merchants Association”.

Our Methodology

We endeavor to achieve maximum satisfaction of our clients. For this, we have devised different types of policies and strategies in our work process. Hence, we ensure to follow a practical strategy for the smooth progress of our work process. Our work process includes a number of steps that are methodically developed through continual research, analysis and testing of established industrial developments regarding working procedures of a trading company. The steps involved in our work process includes following:

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✔ Understanding the requirements of industry and clients

✔ Expert analysis of these requirements and identifying the need customization

✔ Procurement of standardized or customized products from trustworthy vendors

✔ Different quality inspections of the products’ stock

✔ Effective storage and packaging of products

✔ Dispatch of products

Meeting Client’s Specific Requirements

We have beneficial business relationships with the vendors of our products. It allows us to fulfill our client’s varied needs by offering them the client-friendly customized products. We have the ability to satisfy our clients with the tailored products as per their specifications. The products can be customized on the basis of dimensions and sizes. Offering customization in our range of products, we have earned the trust and goodwill of our clients, based in different parts of the world.

To effectively provide this service, we have a diligent team of professionals who keep in touch with the clients as well as our vendor base so as to communicate the specific requirement of the products as desired by our client to the vendor base.

Our Team

Our workforce has been one the great asset of our organization. They have assisted us in achieving heights of success. We have a team of p[professional who handle each task assigned to them with quite efficiency and ease. Our team includes of the professional like:

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✔ Procuring Agent
✔ Customer Care
✔ Administration
✔ Quality Analyst
✔ Marketing

All team members have a proficient marketing and industrial background. Entire workforce diligently works to achieve two targets that are:

✔ Achieve maximum customer satisfaction
✔ Timely delivery of products
✔ Provide effective services
✔ Maintain the quality of our products

Quality Assurance

Quality is a fundamental constituent of our organization. Being a quality centric organization, we ensure that we procure all our products from trusted vendor base only. We have a team of quality controllers, who test the products for quality on varied parameters such as:
• Chemical Resistance
• Corrosion Resistance
• Compressive Strength
• Dimensional Accuracy

Warehousing and Packaging

We possess a profound storing facility to store voluminous stock of our products along with maintaining a simple inventory. This allows us to deliver and dispatch the products with minimum efforts, at their respective designated locations. The inventory storage and management facility is equipped with all the requisite entity, which makes sure that:
• Safe storage
• Quick and Timely Delivery
We also make certain to package the products in an effective manner to guarantee their safety during their transportation to their final destinations.

Customer Satisfaction

The company is committed towards providing quality products & services to its clients. This commitment has in turn enabled us to achieve the highest level of satisfaction of our wide spread clientele. We receive incessant appreciation for our quality products and efficient services, from our clients. As we consider clients the best promoter of our products, we take every measure to satisfy them completely. Few of these measures include following:

• Providing Customization Solutions
• Effective Packaging of Consignments
• Timely Delivery of Consignments